המשרד לקליטת העלייה. Ministry of Immigrant Absorption עובדים סוציאליים. Social Workers. 5 th Edition

Transcription

1 המשרד לקליטת העלייה Ministry of Immigrant Absorption עובדים סוציאליים 5 th Edition

2 Produced by The Publications Department Ministry of Immigrant Absorption 15 Rehov Hillel, Jerusalem All Rights Reserved Jerusalem 2013 Ida Ben Shetreet - Director, Publications Department Laura L. Woolf - Chief Editor, English Language Publications Catalogue Number: הופק על ידי אגף מידע ופרסום המשרד לקליטת העלייה רח' הלל 15, ירושלים כל הזכויות שמורות ירושלים 2013 Telephone Information Center (03) info@moia.gov.il הודפס על ידי המדפיס הממשלתי Special thanks to Michal Alfasi, The Registrar of Social Workers, the Ministry of Social Affairs and Social Services, for her assistance in updating this booklet.

3 Table of Contents Social Work in Israel 5 עבודה סוציאלית בישראל Registration in the Register הרשמה 6 Social Service Providers מערכת שירותי הרווחה 14 חיפוש עבודה Finding Work 18 תנאי העסקה Working Conditions 23 עברית Hebrew 24 Social Work Training in Israel לימודי עבודה 25 סוציאלית בישראל Israel Association of איגוד העובדים 26 הסוציאליים כתובות וטלפונים Useful Addresses 27 3

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5 Social Work in Israel Israeli society consists of a multitude of groups, each with its own unique background. Social gaps exist, and as a result, there is a need for social workers to serve a number of populations, including new immigrants, the socio-economically deprived, the physically and mentally incapacitated, at-risk children and youth, Holocaust survivors, and victims of Israel's wars. Social workers have significant roles to play in cross -cultural communication and conflict resolution between groups, as well as in community organization. Social workers provide individual casework and group treatment to a variety of populations, and organize and administer volunteer and self-help groups. While the need for social workers remains constant, the availability of jobs depends primarily on government priorities and budgets. Note: This is the fifth edition of this booklet, and hereby nullfies the first edition. The information contained in this booklet is based on data provided by various official sources. Details are subject to change. In case of any discrepancy, the regulations of the Ministry of Social Affairs and Social Services, the Ministry of Immigrant Absorption, and other official bodies will prevail. 5

6 Registration in the Register The Law (1996), mandates that social workers receive professional certification and register in the Register (pinkas haovdim hasotzialim) in order to be employed in Israel. Certification refers to recognition of educational qualifications in accordance with legal regulations. The certification procedure includes the following steps: Completion of studies at a recognized institution of higher education in Israel or overseas (see below). Institutions recognized in Israel include: * Tel Aviv University * Bar Ilan University * Ben Gurion University * Hebrew University of Jerusalem * Haifa University * Tel Chai College * Judea and Samaria-Ariel College Completion of a request form. The form is available from the Registrar of (see Useful Addresses), or downloaded from the Ministry of Social Affairs and Social Services website: www. molsa. gov.il. Submit the request form along with an original authorization from the university that attests to eligibility for a degree, or original documentation of completion of social work studies. Alternatively, submit a notarized copy of either of the above documents. It is necessary to submit a signed agreement allowing the Registrar of to request information from the Israel Police testifying to absence of any criminal background. The agreement form is available for download from the Ministry of Social Affairs website. 6

7 Submit documents together with a photocopy of your te udat zehut. It is necessary to pay registration fees at a Postal Bank (Bank HaDoar). Submit a photocopy of the Postal Bank receipt to the Registrar of along with the other required documents. Payment is to Postal Bank branch 001, account number Check the Ministry of Social Affairs and Social Services website ( for information on the amount of registration fees. In addition to the above documents, graduates of institutions of higher education overseas should submit the following: * Original authorization of the institution of study attesting to completed social work courses. Documents that are not in English or Hebrew must be translated by a notary, or a certified copied must be signed by a notary. * Original documentation attesting to practical training (fieldwork) from the institution of study, either translated or certified by a notary. The documentation must include the following information; the name of the organization, service provider, or social welfare agency in which practical training took place, the number of training hours per year (on a monthly/weekly/daily basis), the target population that received services and the type of services provided, and the name and profession of the person who provided the training. For more information on the registration procedure, or to request application forms, contact the Ministry of Social Affairs and Social Services. See Useful Addresses. Information (in Hebrew) about registration procedures is also available on the Ministry website: gov. il or from the Senior Registrar of, (02) , on S, M, T, W, between the hours of

8 The text of the Law is available (in Hebrew) from the Registrar of. It is also available for download from the Ministry of Social Affairs and Social Services website. Note: In addition to those documents requiring notarized copies, be sure to have plenty of photocopies of any other documents you may need to submit. Original documents should be for display purposes only. NEVER give original documents to anyone! Accreditation of Degrees and Diplomas The Ministry of Education Bureau for Evaluation of Foreign Academic Degrees and Diplomas (HaLishka LeHa'arachat Toarim Academi'im VeDiplomot MiChul) is the accrediting body in Israel for all foreign degrees. Accreditation of a degree is necessary for determining salary grade in the public sector. Getting overseas academic degrees and diplomas accredited in Israel can take up to several months. It is suggested to begin tending to the matter, including the translation of certificates, immediately upon arrival in the country, or even before. In order to obtain accreditation from the Bureau for Evaluation of Foreign Academic Degrees and Diplomas, you must take the following steps: 1. Obtain an application form for evaluation of the degree (you can download the form from the Bureau s website). 2. Submit the application form together with the following documents to the nearest offices of the Bureau either in person or by mail. Applicants who send documents by mail must have a lawyer sign each one, and stamp each one faithful to the original, including a photocopy of the applicant s te udat zehut. The signature must include the lawyer s name 8

9 and license number. Send documents to the Bureau for Evaluation of Foreign Academic Degrees and Diplomas, The Ministry of Education, 22 Rehov Kanfei Nesharim, Jerusalem, Applicants who apply in person should check the Bureau website for updated information about addresses and public reception hours. Required Documents for Evaluation of a Bachelor s Degree Final degree (original and photocopy). If you have not yet been awarded the degree, you can submit a certificate of eligibility for the degree (original and photocopy). Official grade transcript including course credits of your degree studies (original and photocopy). Documentation that attests to prior study if you were granted academic exemptions (if the exemptions were granted on the basis of prior academic study); (original and photocopy). Matriculation certification (original and photocopy) for graduates that began studies from August, 2000 (original and photocopy). Te udat oleh (original and photocopy) Identity certificate (te udat zehut) (original and photocopy). Authorization from the Ministry of the Interior of change of first or last name where applicable (original and photocopy). Authorization of change of name of academic institution where applicable (original and photocopy). Authorization from the Ministry of the Interior of entries and departures from Israel for the purpose of studies {for Israelis that studied overseas or immigrants that studied overseas following aliyah} (original and photocopy). 9

10 Authorization that attests to at least 10 years of professional experience since beginning university studies (if you have received an academic exemption on this basis). All relevant documents must be translated into Hebrew or English by an authorized translator (if documents are in English or Russian there is no need for translations). If you studied via distance learning, you must complete a distance-learning questionnaire that you can download from the Bureau website. A lawyer must verify the form. Required documents for evaluation of a Master s degree: Application form for evaluation of the degree (you can download the form from the Bureau s website). Documents for evaluation of your Bachelor s degree as outlined above. Final Master s degree (original and photocopy). If you have not yet been awarded the degree, submit a certificate of eligibility for the degree (original and photocopy). Official grade transcript including course credits of your Master s degree studies (original and photocopy). Identity certificate (te udat zehut) (original and photocopy). Te udat oleh (original and photocopy) Authorization of change of first or last name where applicable (original and photocopy). Authorization of change of name where applicable (original and photocopy). An authorized translator must translate all relevant into Hebrew or English. If you studied via distance learning you must complete a distance learning questionnaire that is verified by 10

11 a lawyer. You can download the questionnaire from the Bureau s website. The mother university must issue all academic documents, and not an extension or branch institution of the university. Evaluation of a Doctoral Degree For evaluating a PhD, you will meet with a committee of experts comprised of two senior Israeli academics with experience in assessing doctoral work, as well as experts in the doctoral field or in the closest possible area. After you submit your documents, and following a check that they are in order, you are invited to an interview with the committee of experts. The committee will submit their recommendations to the Bureau the Evaluation of Foreign Academic Degrees and Diplomas for a decision. Submit the same documents listed above for a bachelor s and master s degree, as well as the following: Application form for evaluation of the degree (you can download the form from the Bureau s website). Final PhD degree (original and photocopy). If you have not yet been awarded the degree, submit a certificate of eligibility for the degree (original and photocopy). Your bachelor s and master s degrees (if conferred in Israel, original and photocopy). If conferred overseas, submit all the documents outlined above in the previous sections. Official grade transcript including course credits of your studies including courses and exams for your PhD (original and photocopy) if you took courses for your degree. Authorization of entrance exams for PhD studies (original and photocopy) if you were required to take exams. Alternatively, you may submit a letter from the institution explaining the conditions of acceptance for PhD studies and the date of commencement of studies (original and copy). 11

12 Protocol of your dissertation defense (original and photocopy). Official documentation from the institution, listing names and positions of the dissertation committee including external evaluators (original and photocopy). Authorizations of oral or written exams on research work (original and photocopy). Authorization from the Ministry of the Interior of entries and departures from Israel for the purpose of studies {for Israelis that studied overseas} (original and photocopy). Authorization of change of first or last name where applicable (original and photocopy). Identity certificate (te udat zehut) (original and photocopy). PhD questionnaire and an affidavit signed by an attorney (original only) available for download. Doctoral thesis (one copy). * If your Doctoral thesis is not in Hebrew or English, you may submit an abstract to the Bureau in one of the above languages. If the Bureau decides that the abstract is insufficient, you must submit a full translation of the introduction, the chapter on your methodology, the chapter on your findings, and your conclusions. Along with the abstract, submit your bibliography of sources in English or Hebrew. Include an affidavit signed by an attorney attesting to the accuracy of the translation, and verifying that the translation does not include any additions of any kind. You may present any other documents that support the conferral of your PhD (for example scientific publications, articles, etc.). An authorized translator must translate all relevant documents into Hebrew or English, with the exception of your Doctoral work, which you may translate yourself. If the documents are in English, it is not necessary to have them translated. 12

13 The mother university must issue all academic documents, and not an extension or branch institution of the university. For more information about necessary procedures and documents, see the Ministry of Education website. Following the submission of your documents, there is no need to approach the Ministry of Education in person. The accreditation is sent by mail. The Ministry of Education does not grant accreditation for studies that were not completed. 13

14 Social Service Providers Note: see also the booklets entitled The National Insurance Institute, A Guide to Services for the Disabled, and Where to Turn. A complex network provides social services in Israel, involving government ministries at the national level, municipal governments, public and voluntary agencies, and private non-profit and for-profit organizations. Almost all social services in Israel are publicly funded, including private agencies. The majority of social workers are employed directly by government or local authorities; the remainder by volunteer or private organizations. The following is a short breakdown of the major social service providers and the populations they serve. This survey is by no means exhaustive; there may be a great deal of overlap between various bodies and the roles they play. The Ministry of Social Affairs and Social Services The Ministry of Social Affairs and Social Services is the central government body responsible for providing public social services. Most services are through the social services departments of the local authorities and municipalities. Assistance includes child and family welfare, care of the aged, services for persons with disabilities, rehabilitation, and youth and adult probation. Counseling and therapy are provided for individuals, families, groups, and communities. Services also include practical assistance such as homehelp for the elderly or transportation for the disabled, and referrals to other resources. 14

15 Among the numerous Ministry departments and divisions that offer services to the public are the following: Services for the elderly (HaSherut LeZaken). Services for children and youth - (Sherut LeYeledim VeLeNoar). Adoption and foster care (HaSherut Lema an HaYeled). Personal and family welfare (HaSherut LeRevachat HaPrat VeHaMishpacha). Services for the persons with cognitive disabilities (Agaf LeTipul BeAdam Im Pigur Sichli). Rehabilitation for persons with physical disabilities (Agaf HaShikum). Services for juvenile offenders (Sherut HaMivchan LeNoar). Services for girls and women in distress (Sherut LeNa ara VeLeIsha BeMetzuka). The National Insurance Institute The National Insurance Institute, in Hebrew HaMosad LeBituach Leumi, is the social security arm of the government, and the agency for most government pension and financial assistance programs. All residents of Israel are obliged to pay National Insurance premiums from age 18, with the exception of housewives not employed outside the home. In return, the NII dispenses various insurance benefits to those eligible. The main forms of National Insurance coverage include: Subsistence payments to those who are temporarily or permanently unable to support themselves. Old-age pensions. Long term nursing care for the chronically ill and the elderly. Pensions, allowances, and vocational rehabilitation to widows and orphans. 15

16 Maternity benefits. Child allowances. Disability insurance. Alimony for divorced or abandoned women Payments to soldiers in reserve duty. Unemployment compensation. Grants to single-parent families. Financial aid, counseling, and vocational rehabilitation for victims of enemy actions. The Ministry of Health In addition to provision of public health services through the health funds and through family health centers, the Ministry of Health maintains psychiatric hospitals, community mental-health clinics, rehabilitation programs for substance abusers, and facilities for the chronically ill. The Ministry of Health often employs social workers for these facilities, as well as in hospitals and community health centers. The Ministry of Defense The Ministry of Defense provides social services to soldiers and their families. These include counseling and mental health services for individual soldiers, financial aid, counseling, and other assistance to families of fallen soldiers, and rehabilitation and services to veterans with disabilities and their families. The Ministry of Education The Ministry of Education is responsible for insuring appropriate educational frameworks for all children, including students with cognitive, emotional, physical, and learning disabilities. Some schools employ social workers to provide guidance and counseling to both pupils and teachers. 16

17 The Ministry also maintains some residential facilities that employ social workers. The Ministry of Internal Security The Ministry of Internal Security employs social workers to meet the needs of law-enforcement personnel, while the Prison Services branch employs social workers to prepare reports on new prisoners, to maintain contacts on their behalf with their families and outside social agencies, and to help the incarcerated to prepare for life after prison. The Ministry of Immigrant Absorption The Ministry of Immigrant Absorption is responsible for meeting the needs of new immigrants, including financial assistance, counseling, and other services necessary for adjustment to a new life. Public Bodies, Non-Profit Organizations, and Non-Government Organizations A large number of non-profit organizations and self-help groups assist populations including single parents, the disabled, victims of enemy actions and domestic violence, victims of sexual assault, at-risk youth, patients with cancer and other diseases, and many others. The types of services provided by such organizations often include counseling and information, support groups, financial aid, legal aid, and social activities. Many of these groups also function as advocates on behalf of their constituents, acting to influence social policy on the national level. On the community level, there is a variety of free-loan societies, providing financial and other material assistance. While it is probably safe to say that the level of governmental involvement in social services in Israel will always remain high, there is now a growing trend towards privatization in many areas. 17

18 Finding Work The availability of job openings for social workers tends to vary according to prevailing government policies. In any case, it is necessary to take the initiative and to be assertive in finding work. Note: It is necessary to receive accreditation and to register with the Ministry of Social Affairs and Social Services before being accepted for any job. The Law (1996) mandates that social workers hold at least an undergraduate degree in social work (BSW) in order to be employed in a social work position. A copy of the law regulating social workers is available (in Hebrew) from the Ministry of Social Affairs and Social Services. See Useful Addresses. Official Frameworks for Finding Employment Assistance from the Ministry of Immigrant Absorption The Ministry of Immigrant Absorption vocational reform plan for new immigrants helps immigrants and returning residents integrate into employment suitable to their profession and skills by providing a basket of vocational services through Ministry counselors at branch and district offices throughout the country. The Basket of Vocational Services Vocational services provided by the Ministry include: Creating an individual vocational plan with a personal absorption counselor Referrals to vocational Hebrew ulpan Assistance in looking for work Assured income payments while looking for work Vocational direction and guidance 18

19 Services of a vocational psychologist Referrals to job-search workshops Participation in salaries (promotion of job-placement) Referrals to preparation courses for professional licensing exams Referrals to vocational training or retraining courses Assistance in the form of vouchers for courses Special assistance for scientists through the Center for Absorption in Science Assistance for immigrant entrepreneurs Personal Employment Plan Ministry of Immigrant Absorption personal absorption counselors work with new immigrants and returning residents to devise an employment track that suits each individual s needs. Assistance can include access to the Ministry s database of employment openings, referrals to training or retraining courses, and participation in salaries. Services and assistance continue from the initial consultation until placement in employment. The vocational program is for new immigrants in Israel for up to 10 years, and returning residents for up to 2 years, with an academic education, high-school education, or a profession that does not require a license. Assured Income During the first year following aliyah, following the conclusion of Absorption Basket payments and up until the end of the first year in the country, new immigrants can receive assured income payments from the Ministry during their job search. To be eligible, register with a personal absorption counselor, and report to the counselor according to your personal employment program. Consult with a personal absorption counselor at a branch office of the Ministry of Immigrant Absorption for details. 19

20 The Israel Employment Service The Israel Employment Service, a division of the Ministry of The Economy (formerly the Ministry of Industry, Trade, and Labor,) is a government employment service. Assistance includes job placement and referrals to training courses. The Service differentiates between academics/ professionals and non-academics, and offers separate services, either in a separate unit of the Employment Service office, or on different premises. Locate the nearest office via the Employment Service website: The first time that you go to an Employment Service office, bring with you a copy of your degree(s)/diploma(s), your te'udat oleh, and your te'udat zehut. It is first usually necessary to have your degree certified by the Bureau for Evaluation of Overseas Degrees of the Ministry of Education (see above). You will also need to have a Hebrew version of your CV. If necessary, an Employment Service clerk can assist you in preparing a CV. The law requires all job seekers to register with the Employment Service in order to receive unemployment benefits following their first year in the country. During their first year, eligible new immigrants can receive assistance from the Ministry of Immigrant Absorption. See above. Looking for Employment on Your Own Beyond the assistance from various official bodies, you will find in most cases that you will have to search for employment on your own. You can take a number of steps to facilitate your job search. You can limit yourself to just one or two, but the more avenues that you pursue, the more effective your search is likely to be. One way to begin looking for work is to contact local municipalities. The municipalities are among the largest employers of social workers. The regional offices of the Ministry of Social Affairs and Social Services can direct job seekers to positions in their regions. The Israel Association of also 20

21 offers guidance and referrals, and posts openings on their website. See below. Approach various social-service agencies and organizations in order to inquire about employment possibilities. Most organizations and institutions in Israel have websites, which often include listings of job openings, or links to their personnel departments. Even if no specific positions are posted, it can often be worthwhile to research sites in order to probe any niches you might fit. Newspaper help-wanted sections regularly advertise jobs in a variety of professions. While the Englishlanguage papers carry some ads, the majority is in the Hebrew press. Many of these ads appear at least partially in English. Take advantage of on-line job-listing sites such as AACI s Jobnet site ( and refer to them often. Social media sites such as Facebook and Twitter can let friends and acquaintances know that you are looking for work, and also help expand your network of contacts. The importance of maintaining an up-todate professional profile on LinkedIn is also a critical tool in your job search. A LinkedIn profile enables you to expand your network of contacts, and is a valuable source of information to employment recruiters and potential employers. They may look at your profile to see how you present yourself, who you know professionally, and what they have to say about you. There are a number of placement companies and headhunting agencies throughout the country. You can find them on the Internet and listed in the Dapei Zahav (Yellow Pages) phone directory. Many agencies also advertise their services in newspaper want-ad sections. The immigrant organizations can sometimes help to locate prospective employers (see Useful Addresses). 21

22 Keep in mind that immigrants who are flexible about where they prefer to live are usually more successful in gaining initial employment. If paid employment is not available right away, it is often worthwhile serving in a volunteer capacity. Volunteering can be a good way to keep your skills intact, develop professional language abilities, show an employer what you have to offer, and familiarize yourself with the social-service network. Then, once a position opens up, you will be among the first to know. Volunteer work is also a valuable addition to your curriculum vitae (resume), and can help you in your job search. You may be able to build a network of contacts by attending professional conferences and workshops. Finally, word-of-mouth is often one of the best sources of job leads. Don't hesitate to let everyone you can know that you are seeking work, and follow up on any leads they may offer. Many positions are filled without ever being advertised. The Center for Absorption in Science Immigrant and returning residents who meet eligibility requirements and who are engaged in research can apply to the Center for Absorption in Science. The Center, part of the Ministry of Immigrant Absorption, aids eligible researchers in employment and grants assistance for further research projects, as outlined in the brochure entitled "Scientists and Researchers," available from the Publications Department (see order form). You can also refer to the Ministry of Immigrant Absorption website for information ( 22

23 Working Conditions Since most social workers are employed by the public sector, the basic pay is standard. As in most other countries, the average salary of social workers tends to be low, particularly at the outset. Increments for experience (vetek,) fringe benefits, travel allowance, the level of academic degrees, and increased job responsibilities can bring the salary closer to the national average. Higher level jobs carry better salaries. The majority of social work positions are open to holders of BSW degrees. Immigrants with MSW degrees should be prepared to gain a certain amount of fieldwork experience in Israel before moving up to supervisory or administrative positions, which, however, they will probably receive more quickly than holders of BSW degrees. In social work, as in many other professions in Israel, it may be necessary to accept a lower-level position at the outset and then work up to jobs with greater responsibilities. This is particularly true for those wishing to work at the administrative level. Few employers are willing to give high-level positions to those without a thorough understanding of the Israeli social-services system. Social workers must be sensitive to the cultural differences between the various communities in Israel. To work most effectively, immigrant social-workers need to acquire a basic familiarity with different groups, their cultures, customs, and heritage. 23

24 Hebrew The importance of Hebrew ulpan as part of the absorption process cannot be overemphasized. The language skills students acquire in ulpan benefit them through every phase of absorption, including finding a place to live, looking for employment, and building relationships with veteran Israelis. During ulpan, students learn about and experience Israeli society, politics, and culture, while getting to know those institutions, authorities, and agencies that they will be dealing with in the future. In any country, language is the basic tool of the social worker. Therefore, a high-level knowledge of Hebrew is essential. Even in the rare situations in which immigrant social-workers work entirely with speakers of their mother tongue, it is still necessary to deal with the entities that make up the social-services network. Furthermore, lectures, seminars, and workshops are usually conducted in Hebrew. It is important to register at a Hebrew ulpan as soon as possible after obtaining new immigrant status in Israel. New immigrants are usually eligible to receive a subsidy of their ulpan study only within the initial 18 months following the date of aliyah. In order to find out about ulpan options, consult a personal absorption counselor at a local office of the Ministry of Immigrant Absorption. The counselor will confirm eligibility for a subsidy of ulpan study and provide a referral to nonresidential, Ministry-approved ulpanim. Note: for more information, consult the booklet entitled Guide to Ulpan Study, available from the Publications Department. See the order form at the back of this booklet. 24

25 Social Work Training In Israel All of Israel's major universities (Hebrew University of Jerusalem, Tel Aviv University, Bar Ilan University, University of Haifa and Ben Gurion University of the Negev) offer social work degrees at the bachelor's, master's, and PhD levels. It is also possible to study for an undergraduate degree (BSW) at Tel Chai Academic College, Judea and Samaria-Ariel Academic College, and the Ashkelon Academic College. Studies for a bachelor's degree last for 3 years, and include fieldwork. Students must be at least 20 years of age. Students who wish to apply for studies at the master's level must have an undergraduate degree in social work, and may be required to have a certain number of years of work experience before being accepted. Students who have an undergraduate degree in the social sciences may apply to one of 3 existing programs in order to qualify as social workers: 1. Ben Gurion University offers a program of supplementary courses for persons with non-social-work undergraduate degrees who wish to receive a master s degree in social work. The program includes practical fieldwork at an additional cost, not covered by the Student Authority. Candidates are expected to have above 85% average on their undergraduate degree. 2. Hebrew University Jerusalem offers a 2-year course in social work for undergraduates (this is not a master's program but leads to a BSW). Candidates are expected to have above 90% average on their undergraduate degree. 3. Bar Ilan University offers a 2-year course in social work for undergraduates (this is not a master s program but leads to a BSW). Candidates are expected to have above 85% average on their undergraduate degree. Immigrant students may be eligible for tuition assistance for these programs from the Student Authority (see Useful Addresses). 25

26 The Israel Association of Social Workers The Israel Association of (ISASSW) has three main functions. First, the Association acts as a professional and trade union within the framework of the Histadrut, negotiating salaries and working conditions, offering protection in labor disputes, and guiding social workers in finding employment. Second, the Association sets the Code of Ethics for the profession, reviews requests for certification, and publishes a newspaper. Finally, the Association acts on the national level in influencing and advocating social policy. It requires social workers to be in the Social Work Registry of the Ministry of Social Affairs and Social Services, and empowers the registrar to approve graduates of overseas social work programs as qualified to practice social work in Israel. For more information, contact the Association (www. socialwork.org.il). Membership Any graduate of a recognized social work training program in Israel or overseas may join the ISASSW. About 90% of Israeli social workers are registered with the ISASSW. Students in their final year of social work studies may become associate members. There is no direct membership fee. However, members pay a general membership fee to the Histadrut Labor Federation. ISASSW activities are financed by the Histadrut. More information, as well as the text of the Social Worker s Law, is on the ISASSW website. The website also includes listings of job openings, as well as information data bases and discussion forums (in Hebrew). See Useful Addresses. 26

27 Useful Addresses and Telephone Numbers Telephone numbers and some addresses change frequently in Israel. Consult the latest telephone directory or information operator if you do not reach a number listed here. When a telephone number has been changed, there may not be a recorded message noting the change. Thus, if the number continues to be unanswered, check whether it is still in use. Address Telephone/Fax Ministry of Immigrant Absorption info@moia.gov.il Main Office 2 Rehov Kaplan Kiryat Ben Gurion POB Jerusalem National Telephone Information Center (03) Public Inquiries (02) Returning Residents Division (02) Southern and Jerusalem District Headquarters 31 Rehov Zalman Shazar (08) Beer Sheva Jerusalem District Office 15 Rehov Hillel Jerusalem Publications Department Fax: (02)

28 Address Telephone/Fax Center for Absorption in Science htm. Social Sciences (02) Haifa and Northern District Headquarters 15 Rehov HaPalyam (04) Haifa Tel Aviv and Central District Headquarters 6 Rehov Esther HaMalka (03) Tel Aviv Bureau for the Evaluation of Foreign Academic Degrees and Diplomas diplome@education.gov.il 22 Rehov Kanfei Nesharim Jerusalem 4 Rehov HaTikva Beer Sheva 15 Rehov Palyam Haifa (02) (08) (04) The Ministry of Social Affairs and Social Services Main Office 10 Rehov Yad HaRutzim Jerusalem (02) Registrar of (02)

29 Address Telephone/Fax Israel Association of National Office 93 Rehov Arlozorov Tel Aviv (03) English-Speaking Immigrant Organizations Association of Americans and Canadians in Israel (AACI) Matnas Yud Aleph Rehov Mordechai Namir Beer Sheva Rehov Pierre Koenig Jerusalem 28 Rehov Shmuel HaNatziv Netanya A Rehov Allenby Tel Aviv (08) (02) Fax: (02) (09) Fax: (09) (03) Fax: (03) UJIA (Incorporating Olim from Britain, Australia, and New Zealand) 32 Rehov Tuval Tel Aviv Israel@UJIA.org.il 37 Rehov Pierre Koenig Jerusalem ronen@ujia.org.il (03) Fax: (03) (02) Fax: (02)

30 Address 11 Rehov Pinsker Jerusalem Moshav Meona P.O.B Telephone/Fax (02) Fax: (02) (04) South African Zionist Federation Head Office 19/3 Rehov Schwartz First Floor Ra ananna Rehov Ben Maimon Jerusalem (09) Fax: (09) (02) Fax: (02) ESRA English Speaking Residents Association 10 Rehov HaTsabarim Herzlia (09)

31 Other Available Publications The following booklets are available from the Publications Department. To order, simply indicate the booklets you wish to receive and return the order form to the Publications Department, English Section, Ministry of Immigrant Absorption, 15 Rehov Hillel, Jerusalem The publications will be mailed to you free of charge. Guide for the New Immigrant The Absorption Basket Employment Education First Steps Guarding Your Health in Israel A Guide to Services for the Disabled A Guide to Transportation in Israel A Guide to Ulpan Study Guide for Immigrant Students Health Services in Israel Housing The Life Cycle in Israel Military Service National Insurance Institute Pensioners Accountants Artists, Writers, and Athletes Computer and Hi-Tech Professionals Engineers and Architects Lawyers Medical Professionals Nurses Psychologists Scientists and Researchers Teachers Assistance tvictims of Enemy Actions Registering for a Health Fund ConsumerFocus Magazine Information for Olim Newspaper Shiluv Magazine Name Address Postal Code Date 31

32 A moment of your time! In order to improve the level and usefulness of the material presented in this booklet, we would appreciate it if you would answer the following questions: 1. Where did you get the brochure Airport Ministry of Immigrant Absorption Other (specify) 2. To what extent did this booklet provide you with the information that you needed? (1 is the lowest rating, 5 is the highest rating) Comments 3. Did this booklet assist you during your absorption period? Yes No (please explain) 4. Was the information in this brochure presented in a clear and understandable fashion? Yes No (please explain) 5. Please rate the following areas from 1 to 5 (5 being the highest rating) Clarity of the Text Sufficiency of Details Design of the Brochure Usefulness of the Brochure We would appreciate the following information for statistical purposes: Profession Gender M F Age Country of Origin Place of Residence Year of Aliyah Date Please send the completed questionnaire to the Ministry of Immigrant Absorption, Publications Department, English Section, 15 Rehov Hillel, Jerusalem, , or by fax to (02) You can also place this questionnaire in the public suggestions box at an office of the Ministry of Immigrant Absorption nearest you. Thank you for your cooperation. Best wishes for an easy and successful absorption! 32